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Thursday, November 30th

Person-to-Person Payments (P2P)

Home E-Services Person-To-Person Payments (P2P)

Pay Other People

Have you ever needed to get money to someone, but you couldn't get your schedules to line up? Northwest Bank has a solution for you: Person-to-Person Payments (P2P). This is an online technology that allows customers to transfer funds from their bank account or credit card to another individual's account via the Internet or a mobile phone. With this, you are able to “Pay Other People” quickly.

How P2P Works

You can use Person-To-Person Payments to send money to any recipient using Northwest Bank’s Bill Pay tab in the online banking portal. Here’s how it works:

  • You’ll need the recipient’s email address, mobile phone number or bank account number and routing number so you know where to send the money.
  • The recipient is notified of the transfer via email or text message and will receive a verification code, which you must enter to complete the deposit.
  • If the account number and routing number are used, the sender will create a keyword to be provided to the recipient, which you must enter to complete the deposit.
  • You can view your transaction receipt within Northwest Bank’s Online Banking if you’ve set up an account using your bank account information.


Browse through these frequently asked questions about Person-to-Person Payments, if you don’t see the answer you’re looking for, call a Northwest Bank office.

Do I have to be enrolled in Online Bill Pay to access P2P?

Yes, once you are enrolled in Bill Pay, you will see a tab to use the service.

Is there a minimum payment amount?

$5 is the minimum payment. As a security measure, for payments of $100.01 or larger sent to an email address, the recipient is asked to verify ownership of their phone number when receiving and depositing the payment.

Is there a fee?

Person-To-Person is a free service to Northwest Bank customers. There is no fee to send money to any recipient using Northwest Bank’s online banking portal. 

What if a payment is unclaimed?

If the payment is still unclaimed by the recipient at the end of the 10th day, you, as the sender, will receive a refund within 2 business days for the payment, minus the fee.

What are the processing cutoff times?

All P2P payments will be processed as next day payments when they are sent to an email address, mobile phone or to a receiver who has automatic deposit enabled, provided that the payments are scheduled prior to 2 p.m. CST (Central Standard Time)

How do payments process?

Payments will debit your account on the scheduled send date, and the credit will appear in the recipient’s account in 1-2 business days after accepting the payment.

What if there are insufficient funds on the send date?

If a payment is returned due to insufficient funds, a second attempt to debit the account will occur. If the payment is returned a second time, P2P and Online Bill Pay will be frozen, and you can contact any Northwest Bank location to receive additional instructions.